Refund Policy
A legal disclaimer
All services provided by Noir Salon + Studio are final and non-refundable. Due to the nature of beauty services and the time, products, and expertise involved, we do not offer refunds under any circumstances.
If a client is dissatisfied with a service, concerns must be reported within 48 hours of the appointment. At our discretion, Noir Salon + Studio may offer a service adjustment to address the concern. Adjustments do not include refunds, discounts, or complimentary services and must be scheduled within a reasonable timeframe.
Failure to follow recommended aftercare, late arrival, changes requested during the service, or dissatisfaction based on personal preference does not qualify for a refund.
By booking and receiving services at Noir Salon + Studio, clients acknowledge and agree to this Refund Policy.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.